Terms of Service
Last updated: April 2026
Important Notice — Not Tax Advice
GetMyVAT.com is operated by Shruti Kumawat (Einzelunternehmen), Hamburg, Germany. We are not a Steuerberatungsgesellschaft (licensed tax advisory firm) under the Steuerberatungsgesetz (StBerG). We do not provide individual tax advice. Where tax advisory services are required, we coordinate with independently licensed Steuerberater — those engagements are directly between you and the advisor. Platform tools and guidance are informational; they do not constitute Steuerberatung.
Contents
- 1. Definitions
- 2. Services Provided
- 3. Eligibility & Registration
- 4. Account Terms
- 5. Pricing & Billing
- 6. Acceptable Platform Use
- 7. Tax Advisor Coordination
- 8. Intellectual Property
- 9. Disclaimer & Limitations
- 10. Limitation of Liability
- 11. Indemnification
- 12. Termination
- 13. Data & Privacy
- 14. Governing Law & Jurisdiction
- 15. Changes to These Terms
- 16. Contact
1. Definitions
2. Services Provided
GetMyVAT provides the following services, subject to applicable Subscription or service agreement:
Self-Service Platform (when live)
A web-based dashboard for e-commerce sellers to monitor EU VAT obligations, view compliance status across EU member states, track thresholds, manage document storage, and access compliance guidance. The Platform provides tools and information — it does not constitute individual tax advice.
VAT Registration Services
Preparation and submission of VAT registration applications in EU member states, OSS (One-Stop Shop) registration, and IOSS registration, in coordination with qualified representatives where required.
VAT Filing Services
Preparation and submission of periodic VAT returns, OSS quarterly returns, and IOSS monthly returns, based on sales data provided by you.
Full-Service VAT Management
End-to-end compliance management, including dedicated account management, tax advisor coordination, authority correspondence, and penalty management. Full-service pricing is per-month and varies by number of countries and filing complexity.
AI Chat Widget
An informational AI assistant for general EU VAT compliance questions. Responses are informational and do not constitute tax advice or create any advisory relationship.
Resources & Blog
Educational articles and guides about EU VAT compliance, provided free of charge. This content is informational only — it is not legal or tax advice and should not be relied upon as such.
3. Eligibility & Registration
To use the Platform and paid Services, you must:
- ✓Be at least 18 years of age;
- ✓Have the legal capacity and authority to enter into a binding agreement on behalf of yourself or the business entity you represent;
- ✓Provide accurate, complete, and current information during registration and keep it updated;
- ✓Not be located in a jurisdiction where access to our Services is prohibited by applicable law.
We reserve the right to refuse registration or terminate accounts at our discretion, including where information provided is false or misleading.
4. Account Terms
One account per entity. Each legal entity (individual or company) may maintain one Platform account. Creating multiple accounts to circumvent Subscription limits is prohibited.
Account security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at info@getmyvat.com if you suspect unauthorised access.
No account sharing. Accounts may not be shared with or transferred to other individuals or entities without our prior written consent.
Accurate information. You must ensure that your account information, including company details, VAT numbers, and sales data, is accurate and up to date. We rely on the accuracy of data you provide for all compliance services.
Free tier. Free tier access provides limited functionality and may be modified or discontinued with reasonable notice. Free tier does not include active compliance management, filing services, or direct team support.
5. Pricing & Billing
Subscription Fees
Platform Subscriptions are billed in EUR at the rates shown on the Pricing page at the time of purchase. Prices are exclusive of any applicable taxes unless stated otherwise. Monthly plans are billed in advance each month. Annual plans are billed in advance for the full year.
Tax Advisor Fees
Fees charged by independent Tax Advisors in our network are separate from Platform Subscription fees. Tax Advisor fees are set by the individual advisors and communicated to you separately before engagement. GetMyVAT is not responsible for Tax Advisor fee disputes.
Payment Processing
Payments are processed by Stripe, Inc. By subscribing, you authorise Stripe to charge your payment method on the applicable billing cycle. You must provide a valid payment method and keep it up to date.
Cancellation & Refunds
You may cancel your Subscription at any time. Access continues until the end of the current billing period. We do not provide refunds for partial billing periods already charged, or for unused time on annual plans, except where required by applicable German consumer protection law. Annual plan cancellations require 30 days' written notice before the renewal date to avoid the next annual charge.
Price Changes
We may change Subscription pricing. Price changes will be notified by email at least 30 days in advance. Continued use after the price change takes effect constitutes acceptance. Annual plan pricing is locked for the plan year in which it was purchased.
Failed Payments
If a payment fails, we will attempt to re-charge and notify you by email. After two failed attempts, your Subscription may be suspended until payment is resolved. Compliance services (including active filings) may pause during a payment suspension — you are responsible for any consequences.
6. Acceptable Platform Use
You agree not to:
- ✗Use the Platform for any unlawful purpose or in violation of applicable laws or regulations;
- ✗Provide false, misleading, or fraudulent information in your account, documents, or communications;
- ✗Attempt to gain unauthorised access to the Platform, other accounts, or our infrastructure;
- ✗Upload content that contains viruses, malware, or other harmful code;
- ✗Reverse-engineer, decompile, or disassemble any part of the Platform;
- ✗Scrape, copy, or resell any Platform content or features without express written permission;
- ✗Use the AI chat widget to input sensitive personal data (payment cards, identity documents, passwords);
- ✗Use the Services to facilitate tax evasion or VAT fraud.
Violation of these restrictions may result in immediate account suspension or termination and may expose you to civil or criminal liability.
7. Tax Advisor Coordination
Where you engage full-service or advisor-coordinated services, GetMyVAT facilitates the relationship between you and an independently licensed Steuerberater. The tax advisory engagement is directly between you and the Tax Advisor, governed by a separate engagement letter.
GetMyVAT is not a party to the advisory relationship and does not supervise the Tax Advisor's professional judgement. We are not liable for errors or omissions by Tax Advisors. Any disputes regarding tax advisory services must be raised directly with the Tax Advisor.
Tax Advisors in our network are qualified professionals bound by German professional law (StBerG) and are covered by professional indemnity insurance.
By using our coordination services, you authorise GetMyVAT to share relevant business data (sales figures, VAT numbers, filing history) with the assigned Tax Advisor as necessary to perform the service.
8. Intellectual Property
GetMyVAT IP. The Platform, including all software, algorithms, designs, text, logos, and content created by us, is owned by Shruti Kumawat / GetMyVAT.com and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without express written consent.
Your Data. You retain full ownership of all data and content you upload or create on the Platform. By submitting data, you grant us a limited, non-exclusive licence to process, store, and use your data solely to provide the Services to you. We do not claim ownership of your data and will not use it for our own commercial purposes beyond service delivery.
Licence to Use Platform. We grant you a limited, non-exclusive, non-transferable licence to access and use the Platform for your own business compliance purposes during your active Subscription. This licence does not include the right to sub-licence, resell, or provide access to the Platform to third parties.
Feedback. If you provide suggestions or feedback about the Platform, we may use this feedback without obligation to you.
9. Disclaimer & Limitations
Platform tools are informational aids, not tax advice. VAT compliance calculations, threshold monitoring, and compliance alerts provided by the Platform are based on data you provide and publicly available regulatory information. They do not constitute individual tax advice (Steuerberatung) and should not be relied upon as the sole basis for compliance decisions.
You remain legally responsible for VAT compliance. Even when using our Services or Tax Advisor coordination, your business remains legally responsible for accurate, timely VAT compliance. We are a compliance tool and coordination service — not a substitute for your own legal and tax due diligence.
Data accuracy dependency. The accuracy of all outputs (calculations, filings, compliance alerts) depends entirely on the accuracy and completeness of data you provide. We cannot accept liability for compliance failures caused by inaccurate or incomplete input data.
Regulatory changes. EU VAT regulations change frequently. We aim to keep the Platform current but cannot guarantee that all regulatory updates are reflected immediately. Always verify time-sensitive compliance obligations directly with a licensed tax advisor.
The Platform and Services are provided "as is" and "as available." To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
Cap on liability. To the fullest extent permitted by German law, GetMyVAT's total aggregate liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the total Subscription fees paid by you in the three (3) months immediately preceding the event giving rise to the claim.
No liability for consequential loss. GetMyVAT shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost revenue, loss of data, or business interruption — even if advised of the possibility of such damages.
No liability for tax penalties. We are not liable for VAT penalties, interest assessments, or compliance failures arising from: (a) inaccurate or incomplete data you provided; (b) actions or omissions of independent Tax Advisors; (c) your failure to implement advice or notifications provided by the Platform or our team; (d) changes in law that occur after the relevant filing was prepared.
Statutory rights not affected. Nothing in these Terms limits liability for damages arising from intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), death, personal injury, or where liability cannot be excluded under mandatory German consumer protection law.
11. Indemnification
You agree to indemnify, defend, and hold harmless GetMyVAT, its operator Shruti Kumawat, and any contracted Tax Advisors from and against any claims, damages, fines, penalties, and costs (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your provision of inaccurate or incomplete data that causes a compliance failure; (c) your violation of any applicable law or regulation; or (d) any third-party claim relating to your use of the Services.
12. Termination
Termination by you. You may cancel your Subscription at any time via account settings or by emailing info@getmyvat.com. Monthly Subscriptions: access continues until end of the billing month. Annual Subscriptions: 30 days' written notice required before renewal date to avoid the next annual charge.
Termination by GetMyVAT. We may suspend or terminate your account immediately if you breach these Terms, provide fraudulent information, use the Platform for illegal purposes, or fail to pay applicable fees after notice. We may also terminate with 30 days' notice for any other reason.
Effect of termination. Upon termination, your access to the Platform ceases. You may request an export of your data within 30 days of termination — after which data may be deleted subject to legal retention obligations. Outstanding invoices remain due. Sections that by their nature survive termination (intellectual property, limitation of liability, governing law) shall continue in effect.
Active filings at termination. If termination occurs mid-filing cycle, we will provide reasonable assistance to transition any in-progress filings. You remain responsible for ensuring VAT compliance continuity after termination.
13. Data & Privacy
Processing of personal data in connection with the Services is governed by our Privacy Policy, which forms part of these Terms. You agree that we may process personal data as described in the Privacy Policy. You retain ownership of all data you submit to the Platform. We will not use your data for our own commercial purposes beyond providing the Services.
Where applicable, a Data Processing Agreement (DPA) under GDPR Art. 28 will be provided on request for business customers requiring one for GDPR compliance purposes. Contact info@getmyvat.com to request a DPA.
14. Governing Law & Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules.
The exclusive place of jurisdiction for all disputes is Hamburg, Germany, to the extent permitted by applicable law.
Consumer rights. If you are a consumer (Verbraucher) within the meaning of § 13 BGB, mandatory consumer protection provisions of the EU and Germany apply in addition to these Terms, and nothing in these Terms shall be construed to limit rights you have by law.
If individual provisions of these Terms are or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the legally permissible rule that most closely reflects the intended purpose.
15. Changes to These Terms
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent notice on the Platform before the changes take effect. For non-material changes (corrections, clarifications), we may update without specific advance notice. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the Platform or Services after the effective date of updated Terms constitutes your acceptance of the new Terms.
16. Contact
Questions about these Terms, data processing agreements, or any aspect of our Services:
GetMyVAT.com — Shruti Kumawat
Wielandstr. 13, 22089 Hamburg, Deutschland
Email: info@getmyvat.com
Phone: +49 (0) 176 70176211
VAT ID: DE324574630
See also: Impressum · Privacy Policy